“People who succeed have momentum. The more they succeed, the more they want to succeed, and the more they find a way to succeed therefore success is not hoped for but earned. Those who are successful set daily achievable goals. Find success by solidifying goals that are S.M.A.R.T. Get rid of long-term goals and establish small daily goals to achieve your vision more easily.
We took a moment to sit and talk with our top sales executives for the month of November Geoffrey Matlala for the New Vehicle Department and Martin Kruger for the Pre-owned Vehicle Department and here is what they had to say about their journey and success.
What makes you passionate about selling?
Martin: No customer is the same and I like to prove myself as the best in the Business.
Geoffrey: The product makes me very passionate, as well as working with customers and my team.
How many years do you have in the sales industry?
Martin: I have been in the sales industry 5 Years.
Geoffrey: I have been in the sales industry for 7 Years.
What is your work philosophy?
Martin: I have always lived by the words: “The impossible is only impossible till it’s done.”
Geoffrey: Honesty and Reliability is most important to me.
How would you approach a new customer?
Martin: Its very important to know the customer’s needs so I would start by asking the customer about him or herself and what their needs are, such as do they need a family vehicle or one for business perhaps?
Geoffrey: The customer has more or less an idea what vehicle he is looking for when purchasing a new vehicle I just help the customer to get the best deal and correct vehicle type for him/her.
How is your relationship with your customers?
Martin: I like getting to know more about my customers I even had a customer that became one of my good house friends. I have records of each and every vehicle have sold since I started selling vehicles.Geoffrey: I am overall n people person and love working with people, I strive to give the best customer service. .
How is your relationship with your team?
Martin: Good, try to keep them positive I might sometimes be intimidated but its part of the job, to be the best you need to beat the best.
Geoffrey: I love working with my team, what you reap you shall sow.
You’ve been titled salesperson of the month, how does that make you feel?
Martin: Hard word does pay off. .
Geoffrey: I feel very proud of myself and It makes me just want to improve even more.
Have you recently lost a sale? Why did you lose the sale? What would you do differently next time?
Martin: Yes, I lost a sale due to the fact that the customer took too long to send his application documents back to me so the vehicle was sold by another sales executive to another customer. I would think that next time it would perhaps be better to go and see the customer where he works or resides to save the next sale.
Geoffrey: Selling new vehicles is quite easy because the brand speaks for itself. I have not recently lost any sales.
To all the above, success cannot be a ‘when’, but it has to be something within you. Success must be born in the mind of somebody who really wants it.